Contact information

Contact Us

We are here to help! Whether you have a question about our plushies and Jellycats, need help tracking an order, or need assistance with a return, please feel free to reach out to our customer support team.

Get in Touch

  • Trade Name / Store Name: Caperas

  • Operating Entity: VEETORA LTD (Company Registration Number: 17470880)

  • Email: contact.caperas@gmail.com

  • Phone Number: +44 7418607211

  • Physical Address:

    Veetora ltd

    2nd Floor, 17 King Edwards Road

    Ruislip, HA4 7AE

    United Kingdom

Support Hours

  • Monday to Friday: 9:00am – 5:00pm (UK time / GMT)

  • Saturday & Sunday: Closed

We aim to respond to all email inquiries within 24 business hours.